March 21st. Save the date! The Insightly Community is gearing up to host another exiting an informative Insightly Insider with customer service specialist, Jeff Toister. An author, consultant, and trainer who has appeared in ten customer service training videos on Jeff will share his tips and best practices on How to Get Your Employees Obsessed with Customer Service.

Jeff was named one of the Top 30 Customer Service Professionals in the World by Global Gurus, one of ICMI’s Top 50 Thought Leaders to Follow on Twitter, and one of HDI’s Top 25 Thought Leaders in Technical Support and Service Management.

This discussion will be a giveaway too! One lucky winner will receive a copy of Jeff’s new book, The Service Culture Handbook. Everyone who leaves a question on the Discussion page will automatically be entered to win.



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