Customer
Support

Insightly support varies based on the plan you decide is the best suited for your business needs.

SELF SERVICE SUPPORT (Free across all plans)

Everyone should have a great reference library. To help you make the most out of Insightly, we provide you with help articles, video tutorials, and recorded webinars that you can access 24/7 in our Help Center.

EMAIL SUPPORT (Included in trial and all paid plans)

With Email Support, you get a reply within 24 hours during Insightly business hours, 8am to 4pm PT, M to F.

PRIORITY EMAIL SUPPORT (Included with Professional & Enterprise Plans)

With Priority Email Support, you get a reply within 1 hour during Insightly business hours, 8am to 4pm PT, M to F.

TRAINING SESSIONS (Included with all paid annual subscription plans)

With this program, an Insightly Customer Success Specialist (CSS) will guide you through hands-on account set up, onboarding and team training.