CustomerWhat is customer success?Learn about the foundation & evolution of customer success 23 Jul 2023 Share Best Practices6 Types of Customers and How to Delight ThemLearn about six customers types and how to meet their needs. 31 May 2023 Share Best PracticesCX survey shows companies overestimate customer support satisfactionThink your team is killing it when it comes to customer service? The data says otherwise. 18 Mar 2022 Share Service & Support6 Ways To Make Customer Interactions MatterSolid customer experiences define brand relationships after the initial sale. A single interaction can make or break a customer’s perception of your company. 04 Mar 2022 Share CustomerWhat is ‘time-to-value’ and why is it important for customer success?Learn different types of type to value and how to optimize it for your customers 22 Jun 2021 Share MarketingWhy you should align marketing and customer success teamsThe guide to building marketing and customer success alignment 13 May 2021 Share CustomerWhat is customer service?Learn the basics & get tips on providing a stellar customer service. 03 Feb 2021 Share Business & techHow to build products you want to use & people want to buyInsightly CEO Anthony Smith shares product development tips for entrepreneurs 22 Jan 2021 Share CustomerCustomer success: How to launch & manage your CS programInsights & best practices to help you run an effective customer success program 15 Oct 2020 Share CustomerCustomer success program prep: a six-point checklistUse the checklist to get organized & stay focused as you launch a CS program 08 Oct 2020 Share Customer3 ways a CRM success plan can help you maximize ROIHow a success plan ensures faster CRM user adoption, ongoing improvement, & more 23 Jan 2020 Share Experience the Insightly platform for yourself Request a demo