The Insightly Blog

Explore CRM trends, best practices, and Insightly product news

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6 best CRMs for manufacturing businesses in 2026

See how Monday CRM stacks up to other CRMs.

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The state of CRM: Choosing the right CRM to align teams

How go-to-market teams create a better customer experience with CRM.

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What is a Modern CRM?

Does your CRM pass the modern CRM test?

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Sales

What is a CRM sales process? Why is it important?

In conversation with Insightly VP of Sales Mark Ripley

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Business & tech

How voice search is transforming the user interface

A quick look at how voice search and technology is changing the user interface.

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Business & tech

40 tips for remote work

Here's how to stay productive & keep a work-life balance while working remotely

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Customer

What is customer churn rate? 5 tips to lower it

Get the tips & start improving your customer retention rate

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Data & Reporting

3 ways to use CRM data in building customer journeys

Get essential tips on customer journey mapping

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Data & Reporting

What is a customer data platform?

Learn the basics, benefits, & uses of a customer data platform

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Customer

5 ways to deliver the best customer service

Tips on becoming a customer-centric company

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Marketing

How to measure marketing ROI

Learn how to calculate marketing return on investment for the short & long term.

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Customer

What is customer service?

Learn the basics & get tips on providing a stellar customer service.

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Marketing

What is brand awareness?

Get the definition of brand awareness & tips on building a brand strategy.

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Business & tech

How to build products you want to use & people want to buy

Insightly CEO Anthony Smith shares product development tips for entrepreneurs

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